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58% of M-PESA Transactions Are Now Free as Kadogo Drives Digital Growth

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58% of M-PESA Transactions Are Now Free as Kadogo Drives Digital Growth
58% of M-PESA Transactions Are Now Free as Kadogo Drives Digital Growth
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58% of M-PESA Transactions Are Now Free as Kadogo Drives Digital Growth

Safaricom says free small-value transactions dubbed M-PESA Kadogo at Safaricom, now account for 58 percent of all activity on the mobile money platform, highlighting the growing role of zero-rated transactions in driving financial inclusion across Kenya.

According to the company’s 2025/2026 financial results, M-PESA facilitated 17.1 billion free transactions during the year. The transactions included:

  • Person-to-person transfers of KES 100 and below
  • Lipa na M-PESA payments under KES 200
  • Cash deposits at M-PESA agent outlets
  • Airtime purchases through M-PESA

The initiative continues to support millions of low-income earners and small businesses by reducing the cost of accessing digital financial services.

Free Transactions Triple Usage

Safaricom PLC introduced the zero-rated charges during the COVID-19 pandemic after removing fees on small-value transfers and bank-to-M-PESA transactions.

Since then, the company says transaction volumes have tripled between 2020 and 2026.

During the last financial year alone, M-PESA processed:

  • 46.4 billion transactions
  • Worth KES 41.7 trillion

The figures further strengthen M-PESA’s position as a major driver of Kenya’s digital economy and financial inclusion agenda.

Peter Ndegwa, CEO of Safaricom PLC, said the initiative continues to make digital payments more affordable and accessible.

“With M-PESA Kadogo, our purpose is to make digital payments affordable for small-scale daily purchases and deepen financial inclusion,” he said.

He added that removing transaction fees has reduced barriers and accelerated adoption of digital payments across the country.

58% of M-PESA Transactions Are Now Free as Kadogo Drives Digital Growth

58% of M-PESA Transactions Are Now Free as Kadogo Drives Digital Growth

M-PESA Revenue Continues to Rise

Beyond transaction growth, M-PESA also recorded strong financial performance during the year.

The platform’s revenue grew by 13.4 percent to reach KES 182.7 billion, driven by increased activity in:

  • Consumer payments
  • Business payments
  • Global payments

Consumer payments remained the largest contributor at KES 74.5 billion, followed by business payments at KES 56.7 billion.

The growth highlights M-PESA’s transition from a money transfer platform into a broader digital financial ecosystem supporting payments, savings, and business transactions.

Pochi la Biashara Sees Rapid Growth

One of the standout performers within the M-PESA ecosystem was Pochi la Biashara.

The product’s customer base grew rapidly:

  • From 600,000 users in 2024
  • To 1.1 million users in 2025
  • To 2.2 million users in the last financial year

Revenue from the product also increased significantly:

  • KES 800 million in 2024
  • KES 2.2 billion in 2025
  • KES 4 billion in 2026

The platform allows small business owners to receive payments while also investing overnight balances through Ziidi MMF.

Ultimately, Safaricom says the continued growth of M-PESA reflects rising adoption of digital financial services and the company’s ongoing commitment to expanding financial inclusion and economic empowerment across Kenya.

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