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NCBA Insurance Strengthens SME Growth Through Agency Partnerships
NCBA Insurance is expanding access to business protection solutions as Kenyan SMEs face growing financial, operational and digital risks.
Kenyan businesses face a growing range of risks that can disrupt operations, damage assets and slow growth. For small and medium enterprises (SMEs), a major loss can also put years of investment at risk.
NCBA Insurance is seeking to address this gap through its Package SME Insurance solution, which helps businesses protect their assets, operations and future growth.
The solution provides cover against risks such as fire, theft, accidental damage and business interruption. It also responds to emerging risks, including cyber threats.
Flexible cover for growing businesses
NCBA Insurance offers its business insurance solution to enterprises of different sizes, from SMEs to large corporates.
Annual premiums start from KES 15,000, allowing businesses to access protection based on their needs and stage of growth.
The cover can protect assets worth up to KES 1 billion. These include buildings, machinery, equipment, stock, furniture and fixtures.
In addition, businesses can protect themselves against risks such as fire, burglary, accidental damage, political violence, terrorism and electronic equipment breakdown.
Business interruption cover can also help enterprises manage the financial impact of disruptions to their operations.
Responding to new business risks
Business risks are no longer limited to physical assets.
As companies increasingly depend on technology and digital platforms, cyber threats have also become an important consideration.
NCBA Insurance complements its SME offering with a wider range of General Insurance solutions. These include Cyber Insurance, Marine Insurance, Motor Insurance and Travel Insurance.
This approach gives businesses an opportunity to consider different risks under a broader protection strategy.
Strengthening the role of insurance agents
NCBA Insurance is also focusing on its agency network as it seeks to improve access to business protection across Kenya.
The company recently brought together its insurance agents in Nairobi for a strategic engagement. The session focused on product knowledge, market insights and customer advisory capabilities.
Insurance agents often serve as an important link between businesses and insurers. They help entrepreneurs understand their risks and identify suitable insurance solutions.
Speaking during the engagement, NCBA Insurance CEO and Managing Director Stella Njung’e said the right insurance protection can give businesses greater confidence to pursue growth.
“Every business faces risks that can disrupt operations and reverse years of hard work. Having the right insurance protection enables business owners to focus on growing their enterprises with confidence.”
She added that NCBA Insurance aims to provide solutions that protect assets, support business continuity and strengthen resilience.
NCBA Insurance Strengthens SME Growth Through Agency Partnerships
Addressing the underinsurance gap
The need for greater insurance awareness remains significant among Kenyan businesses.
Recent industry research cited by NCBA Insurance indicates that approximately 53 per cent of small and growing businesses surveyed in Nairobi did not have active insurance cover.
The gap highlights the need for businesses to better understand their risks and the role insurance can play in protecting their investments.
For SMEs operating with limited financial buffers, adequate insurance can help reduce the impact of unexpected events and support continuity when disruptions occur.
Building a stronger distribution network
NCBA Insurance sees its agency network as an important part of expanding access to these solutions.
Njung’e said agents can play a key role in helping entrepreneurs understand the risks facing their businesses.
“Agents are often the first point of contact for business owners seeking guidance on how to protect what they have built.”
By investing in agent training and customer education, NCBA Insurance aims to improve access to insurance advice while strengthening its distribution network.
The company also plans to continue developing insurance solutions that respond to changing business needs.
For Kenya’s SME sector, the focus on business protection comes at a time when entrepreneurs are navigating an increasingly complex risk environment. Strengthening access to appropriate insurance could therefore help more businesses protect their investments, maintain operations and pursue sustainable growth.
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