Building Resilient MSMEs: Insights from Susan Ndung’u
In a recent X Space conversation hosted by Citizen TV Kenya in partnership with NCBA Bank Kenya, key stakeholders came together to explore how the financial sector can better support Micro, Small, and Medium Enterprises (MSMEs).
The session, titled “Building Resilient MSMEs: Banking for Business Growth,” spotlighted NCBA’s commitment to driving business growth through innovative banking solutions tailored for MSMEs.
The discussion featured insights from industry leaders, including Susan Ndung’u, Head of SME Banking at NCBA Bank Kenya, who outlined the bank’s multi-faceted approach to empowering small businesses across the country.
Tailored Financial Solutions and Digital Transformation
Susan Ndung’u emphasized the importance of customized financial products designed to meet the unique needs of MSMEs.
“At NCBA, we recognize that MSMEs are the backbone of our economy,” she said. “Our goal is to offer financial solutions that are not only accessible but also tailored to support their growth and resilience.”

Building Resilient MSMEs: Insights from Susan Ndung’u
She also highlighted the critical role of digital innovation in scaling small businesses.
“Embracing digital tools is no longer optional for MSMEs; it’s a necessity. Digital platforms enable businesses to reach wider markets and streamline operations.”
Building Capacity and Shaping a Supportive Policy Environment
Beyond banking products, NCBA is actively investing in capacity building.
“We are committed to building the capacity of MSMEs through training and mentorship programs. Financial literacy is key to sustainable business growth,” Ndung’u noted.
She further called for stronger public-private collaboration to unlock the full potential of the MSME sector.
“Collaboration between financial institutions and policymakers is crucial. We advocate for policies that support MSME development and remove barriers to access.”
Through its “Banking for Business Growth” initiative, NCBA is driving resilience among MSMEs by offering tailored financial solutions, enabling digital adoption, promoting financial literacy, and championing a more supportive business environment.
This holistic approach is equipping Kenyan MSMEs to scale sustainably, contribute meaningfully to the economy, and secure long-term success.
https://africabusinessnews.co.ke/ncbas-comprehensive-property-finance-solutions/























Comments