bolttech and LOOP Launch LOOP FLEX in Kenya
Expanding into the Kenyan Market
Global insurtech company bolttech has entered the Kenyan market through a strategic partnership with LOOP, the fintech subsidiary of NCBA Group.
This move strengthens bolttech’s presence in Africa and introduces its embedded protection and insurance solutions to one of the continent’s fastest-growing digital economies.
Launching LOOP FLEX
Together, bolttech and LOOP will roll out LOOP FLEX this October. The product is a Buy Now Pay Later solution that makes it easier and more affordable for customers to own devices. At the same time, it ensures that customers enjoy full protection for their gadgets.
Financing Meets Protection
LOOP FLEX combines flexible financing with reliable protection, seamlessly integrated into the LOOP customer experience. Customers will enjoy cover against theft, accidental and liquid damage, mechanical breakdown, and extended warranty.
In addition, all repairs will take place in certified service centres that use genuine parts, which ensures quality and durability.

bolttech and LOOP Launch LOOP FLEX in Kenya
Key Benefits for Customers
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Theft protection: Customers receive a voucher toward a new device (after 30 days) with a 10% deductible, supported by a police report filed within 48 hours.
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One-time repair: Covers screen cracks, battery faults, internal component issues, or water damage, with no deductible.
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Certified repairs: All repairs use genuine parts at authorized centres.
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Repair service: Coverage applies up to the device’s original value.
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Simple claims: Customers can file and track claims easily through bolttech’s digital channels.
What the Partners Said
Eric Muriuki, CEO of LOOP DFS, welcomed the partnership:
“We are excited to bring bolttech to Kenya and to partner with a global leader in embedded protection. LOOP FLEX gives our customers access to the devices they need through transparent and affordable financing, while also giving them peace of mind through comprehensive protection. This is another step toward delivering digital-first financial solutions that empower people to live and work with confidence.”
Stephan Tan, CEO EMEA and Group Chief Investment Officer at bolttech, added:
“Kenya is one of Africa’s most dynamic digital economies. We are proud to enter the market alongside LOOP, a trusted and innovative local partner. Together, we are embedding protection into the device ownership journey, making it easier for people to afford and safeguard the technology they depend on every day.”
Driving Digital Confidence
LOOP FLEX is not just a financing tool; it represents progress in digital empowerment. By combining affordability with protection, bolttech and LOOP are giving customers the confidence to own and use technology securely.
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