Electricity Payments Get Easier as NCBA Integrates with Kenya Power

By ABN Staff 57 minutes ago

Electricity Payments Get Easier as NCBA Integrates with Kenya Power

The new service allows existing NCBA customers to pay electricity bills and buy Kenya Power tokens directly from their bank accounts through the 977# platform.

Paying electricity bills and buying Kenya Power tokens is now easier for NCBA customers. Through a new integration with Kenya Power, customers can make payments directly from their bank accounts using the *977# platform.

As a result, customers have another convenient way to manage electricity expenses. They can also use a familiar USSD platform to access the service.

**How to Pay Electricity Bills Through KPLC’s *977#**

To use the service, customers simply dial *977# and follow the prompts. They then select NCBA as their preferred payment option to buy tokens or pay electricity bills.

This process makes it easier to manage everyday payments. In addition, it offers households and businesses another way to settle their electricity bills.

NCBA Expands Convenient Banking Services

Commenting on the launch, Dennis Njau, Group Director of Retail Banking at NCBA Group, said the integration reflects the bank’s commitment to simpler banking.

“At NCBA, our focus is on making banking work around our customers’ lives. This integration with Kenya Power’s *977# platform is a practical example of that commitment, delivering a simpler way for customers to manage an essential everyday expense.

“By connecting banking more closely with the services our customers rely on, we continue to provide solutions that are convenient, accessible and relevant to their needs,” he said.

Meanwhile, the launch forms part of NCBA’s wider efforts to simplify everyday financial transactions. Through this integration, the bank aims to make essential payments more convenient for its customers.

Whether managing household bills or running a business, customers can use the service to pay for electricity directly from their NCBA accounts. Ultimately, the bank says it remains committed to developing solutions that address customers’ everyday needs.