TRM Safaricom Shop Closed indefinitely – COVID-19 Case
Thika Road Mall Safaricom shop has been closed temporarily for cleaning and sanitization after one of its staff members working tested positive for COVID 19. The employee is currently in isolation and receiving appropriate medical attention.
The staff members who were working with the affected employee have been informed and are currently undergoing counseling and screening to ensure their safety and wellbeing.
The health, safety, and wellbeing of our staff and customers is our topmost priority. We are fully supporting our affected colleagues and their families, through the recovery period by providing all necessary medical care and psychosocial support required, ensuring their wellbeing
Customers are encouraged to access services from other nearby shops, as well as through our self-service channels which include; Zuri Chatbot, MySafaricom App, and the Interactive Voice Biometric System.