Digitization makes everything easy
Regional low-cost carrier Jambojet has introduced a Progressive Web App (PWA) that will allow customers to book tickets, check-in and access their boarding pass on their smartphones in an effort to accelerate digitization,
Jambojet Head of Information Systems Benjamin Collins said the PWA, which is available on both Android and iOS, will offer convenience to customers while streamlining processes, to save time and help reduce physical touchpoints.
“Unlike the standard mobile apps or the web, PWAs consume fewer data and are reliable even in uncertain network conditions. This is part of our commitment to continue offering innovative solutions that are responsive to our customer needs,” Collins said.
The app is targeting Kenya’s increasingly digital population who evidently wants to save time as they prepare for travel.
“We will keep updating the app with more functionalities to streamline the customer journey,” he added.
Customers can access the PWA on Jambojet website www.jambojet.com through a mobile device. They will receive a prompt to add the app to the device. A click on the prompt will add the PWA to the homepage of your smartphone or tablet and you will be able to access it at any time.
Additionally, customers who use the app will receive notifications of upcoming trips, track their flight status, and receive automated updates on any delays or changes to their itinerary.