By 
Safaricom Full Year 2019/2020 Financial Results
Safaricom remains committed to its purpose of transforming lives as its core value. The COVID-19 pandemic presents an opportunity for Safaricom to leverage its digital and data capability to support customers and communities during this period and through the recovery process.
Safaricom PLC CEO Peter Ndegwa says “We will focus on developing a range of digital products and services that will provide sustainable solutions to challenges in sectors like agriculture, health, education, and essential services. Whilst Financial Year 2021 is going to be a challenging one, I feel as a business we are well placed to navigate our way through the uncertainty that lies ahead.”
Safaricom PLC chairman Nicholas Ng’ang’a, Safaricom PLC CEO Peter Ndegwa, and the Safaricom PLC CFO Sateesh Kamath after FYI 2020/21 results announcement.
He added that Safaricom is fully committed to supporting Kenya to handle the COVID-19 pandemic as well through the recovery process, post the pandemic. To demonstrate resilience as a business, it aims at innovating and executing with speed, more sustainable solutions to the needs facing its customers which will ensure the sustainability of its business in the long term.
In this regard, Safaricom has played a critical role in responding to the challenges weighed in by the COVID-19 pandemic. The current support that extends to 30 June 2020, is valued at 6.5 billion Kenya shillings with an anticipation that the challenges caused by the pandemic will have a negative impact on the business in the short term.
Safaricom continues to implement measures to cushion customers and Kenyans at large from the negative impact of the pandemic.
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